Luciana Oliveira is an associate professor at ISCAP Porto Accounting and Business School (P.Porto, Polytechnic of Porto). She holds an MSc in Multimedia, a PhD in Communication and is a certified trainer in educational technologies. For more than thirteen years she was responsible for the teacher/student training in e-learning and pedagogy as well as for the management of educational systems/platforms in ISCAP and in other educational providers/organizations. Has been involved in several Erasmus+ and EEA and Norway Grants Fund projects aimed at developing hard and soft skills in young adults and NEET youth employment. She is an active researcher in the field of technology-enhanced learning, both as an author and serves as a reviewer for conferences and journals. Has long-term experience in instructional, curriculum, learning and content design, as well as in youth and adult training.